Privacy Policy

Effective Date: April 03, 2026

This Privacy Policy explains how Glora Teknoloji A.Ş. ("Glora AI", "we", "us", or "our") protects your privacy when you use Glora AI (the "Service"), including the website located at getglora.app (the "Site") and all Glora AI mobile applications (each, the "App").

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED HEREIN AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE. This Privacy Policy forms part of and is incorporated into Glora AI’s Terms of Use. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS SET OUT BELOW, YOU MAY NOT USE THE SERVICE.

This Privacy Policy applies to information, including personal information, collected through the Service.

If you do not read this Privacy Policy in full, these are the main points to know about our privacy practices:

• The App uses advanced AI, including neural networks, to generate AI photos, create animated photos, and apply distinctive art styles to media that users provide, including images and videos.
• We use Google Cloud Platform as a third-party cloud provider to process and transform the content you choose to upload.
• We also use third-party AI infrastructure and model provider, Fal AI, to access generative AI models and process user-selected media for AI photo, video, and creative generation features. You can review fal.ai’s privacy policy here: https://fal.ai/legal/privacy-policy 
• Only the images or videos that you specifically select for AI generation or editing are uploaded to our servers. We do not automatically upload your entire camera roll or media library.
• We retain the images and videos you upload on our servers only as needed to provide the App’s features, including displaying your uploaded content within the App and supporting faster future generations. You may delete your uploaded content at any time from within the App. Uploaded images, videos, associated face data, and generated content are deleted from our servers upon your deletion request or automatically no later than thirty (30) days after creation or upload, whichever occurs first. Copies stored locally on your device through the App may remain on your device until you delete them, or clear the App’s local data.
• We do not use your personal data for other purposes, such as training separate AI models or developing unrelated products.
• Your generated AI photos may be stored on our servers, hosted on Google Cloud Platform, for up to thirty (30) days after creation in order to provide the App’s features. Copies of generated AI photos may also be stored locally on your device through the App and may remain available there until you delete them, or clear the App’s local data.
• If you delete specific AI photos, they will be deleted from our servers upon your deletion request or automatically no later than thirty (30) days after creation, whichever occurs first. Copies stored locally on your device through the App may remain until you delete them.
• If you delete your entire account, uploaded images, videos, associated face data, and generated photos and videos linked to your account will be deleted from our servers in connection with that request and, in all cases, no later than thirty (30) days after creation or upload. Copies stored locally on your device through the App may remain until you delete them, or clear the App’s local data.

Important Note: Simply uninstalling the App from your device does not automatically delete your account or any associated AI photos.

Personal Information We Collect

When you use the App, we may collect information about you, including the following:

• Images and videos you provide, when you use Glora AI, whether through your camera, camera roll, or the in-app internet search function, if available. We receive only the specific images and videos you choose to modify in Glora AI; we do not collect or access your full camera roll, even if you grant Glora AI permission to access it. Although we do not require or request metadata attached to the images or videos you upload, metadata such as geotags may be associated with your media by default. We take steps to remove any metadata that may be present in the files you provide.

• App usage information, such as details about how you use the App and interact with us, including your preferred language, the date and time you first installed the App, and the date and time you last used the App.

• Purchase history, if you choose to buy an App subscription, such as confirmation that you are a paid subscriber to the App.

• Device and attribution data, such as your computer or mobile device operating system type and version number, manufacturer and model, device ID, push tokens, Apple advertising identifier or Google Advertising ID where available, attribution identifiers, app version, browser type, screen resolution, IP address and associated country, install source, campaign information, and other information about the device you use to visit the Site or use the App.

• Online activity and app event data, such as information about your use of and actions on the App and the Site, including pages or screens viewed, generation events, subscription or purchase events, install and attribution events, access times, session activity, and interactions with App features. We may collect this information directly or through service providers and third-party software development kits, or SDKs, including analytics, attribution, and advertising SDKs. These tools may collect limited device, attribution, and event information to help us analyze App usage, measure campaign performance, prevent fraud, optimize marketing, and support remarketing where permitted by law and platform settings.

How We Use Your Personal Information

We do not use the images or videos you provide when using the App for any purpose other than providing the AI photo and video generation functionality of the App. We may use information other than the images or videos you provide for the following purposes:

To operate and improve the App:

• Enable you to use the App’s features;
• Communicate with you about the App, including by sending announcements, updates, and security alerts, which may be delivered through push notifications, and by responding to your requests, questions, and feedback;
• Provide technical support and maintenance for the App; and
• Carry out statistical analysis regarding use of the App, including through Google Analytics.

To send you marketing and promotional communications. We may send marketing communications to you as allowed by law. You will be able to opt out of our marketing and promotional communications as described in the section below called “Opt out of marketing.”

To measure and improve marketing performance. We may use advertising, analytics, and attribution tools, including Meta SDK, Google Ads SDK, and AppsFlyer, to understand how users find the App, measure installs, subscriptions, purchases, and other app events, prevent fraud, optimize advertising campaigns, and support remarketing where permitted by law and platform settings. We do not display third-party advertisements inside the App.

For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties where we believe it is necessary or appropriate to: (a) protect our rights, your rights, or the rights, privacy, safety, or property of others, including by making and defending legal claims; (b) enforce the terms and conditions governing the Service; and (c) protect against, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity.

With your consent. In some situations, we may specifically request your consent to collect, use, or share your personal information, such as where the law requires us to do so.

To create anonymous, aggregated, or de-identified data. We may create anonymous, aggregated, or de-identified data from your personal information and from personal information of other individuals whose data we collect. We do this by removing information that makes the data personally identifiable to you. We may use and share this anonymous, aggregated, or de-identified data with third parties for lawful business purposes.

How We Handle Face Data

Explicit statement on retention of face data: We retain face data and the images or videos you upload on our servers only as necessary to provide the App’s AI generation features, including displaying uploaded content within the App and supporting faster future generations. You may delete your uploaded content at any time from within the App. Uploaded images, videos, associated face data, and generated content are deleted from our servers upon your deletion request or automatically no later than thirty (30) days after creation or upload, whichever occurs first. Copies stored locally on your device through the App may remain on your device until you delete them, or clear the App’s local data.

Reason for storing face data: The App uses advanced AI, including neural networks, to generate AI photos, create animated photos, and apply unique art styles to user-provided media, including images and videos. Face data is processed and retained on our servers only as necessary to provide these AI-based generation features within the App.

Length of time face data is stored: Face data is retained on our servers only as needed to provide the App’s AI generation features and is deleted from our servers upon your deletion request or automatically no later than thirty (30) days after creation or upload, whichever occurs first. Copies stored locally on your device through the App may remain until you delete them, or clear the App’s local data.

Third-party sharing of face data: We use Google Cloud Platform for secure temporary storage and processing of face data. We may also use third-party AI infrastructure and model providers, including fal.ai, to process user-selected media and associated face data only as necessary to provide the App’s AI photo, video, and generative editing features. These providers process such data solely to deliver the requested generation or editing functionality and are not permitted by us to use it for unrelated purposes.

You can review fal.ai’s privacy policy here: https://fal.ai/legal/privacy-policy 

Reasons for sharing face data with third parties: We share face data with Google Cloud Platform and fal.ai only as necessary to provide secure storage, processing, and AI generation during the generation period. These third-party services are necessary for the efficient operation of the App, delivery of user-selected AI generation features, and safeguarding user data through appropriate technical and organizational measures.

Third party storing and processing face data: Google Cloud Platform may temporarily store face data on our behalf to support the App’s generation process. fal.ai may process user-selected media and associated face data as our AI infrastructure provider to generate the requested AI output. Such data is retained only as needed to provide the App’s features and is deleted from our servers and hosted environments upon your deletion request or automatically no later than thirty (30) days after creation or upload, whichever occurs first.

How We Share Your Personal Information

We do not disclose user images or videos to third parties, except for sharing them with service providers, including Google Cloud Platform and fal.ai, as necessary to provide the AI photo and video generation features of the App. We may share limited non-image and non-video information, such as device, usage, attribution, analytics, and purchase-status information, in the following circumstances:

Affiliates. We may share App usage information with our subsidiaries and affiliates for purposes consistent with this Privacy Policy.

Service providers. We may share your personal information with service providers that perform services on our behalf or help us operate the App, such as customer support, hosting, analytics, email delivery, marketing, and database management services. This may include AI infrastructure and model providers, such as fal.ai, that help us process user-selected images, videos, prompts, face data, and generated content for the purpose of providing AI generation and editing features. These third parties may use your personal information only as directed or authorized by us, in a manner consistent with this Privacy Policy, and they are prohibited from using or disclosing your information for any other purpose.

Advertising, analytics, and attribution partners. We may share limited device, usage, attribution, and app event information with advertising, analytics, and attribution partners, including Meta, Google Ads, and AppsFlyer, to measure campaign performance, attribute installs and purchases, detect fraud, optimize marketing, and support remarketing where permitted by law and platform settings. We do not share user-uploaded images, videos, face data, or generated content with these partners for advertising purposes, and we do not display third-party advertisements inside the App.

Third-party platforms and sharing services. If you choose to share content from the App to a third-party platform or service, we may disclose only the information or content you choose to share. We do not control how third-party platforms use your information. Their use is governed by their own privacy policies and terms and conditions.

Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services they provide to us.

For compliance, fraud prevention, and safety. We may share your personal information for the compliance, fraud prevention, and safety purposes described above.

Business transfers. We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction or potential business transaction such as a corporate divestiture, merger, consolidation, acquisition, reorganization, sale of assets, bankruptcy, or dissolution.

Compliance with Law

We may need to use and share your personal information in order to comply with applicable laws, lawful requests, and legal process, such as responding to subpoenas or requests from government authorities.

Your Choices

This section describes the rights and choices available to all users. Users located in Europe can find additional information about their rights below.

Opt out of marketing communications and other push notifications. You may opt out of marketing-related communications and other notifications that we send via push notification by changing the settings on your mobile device.

Device permissions. You may revoke any permissions you previously granted to us, such as permission to access your camera, camera roll, or microphone, through the settings on your mobile device.

Cloud processing. We retain uploaded images, videos, associated face data, and generated content on our servers only as needed to provide the App’s AI generation features, including making uploaded content available within the App and enabling faster future generations. Such content is deleted from our servers upon your deletion request or automatically no later than thirty (30) days after creation or upload, whichever occurs first. Copies stored locally on your device through the App may remain until you delete them, or clear the App’s local data.

Cookies & Browser Web Storage. Most browsers let you remove or reject cookies. To do so, please follow the instructions in your browser settings. Many browsers accept cookies by default until you change those settings. Please note that if you configure your browser to disable cookies, the Site may not function properly. Likewise, your browser settings may allow you to clear your browser web storage.

Marketing measurement and remarketing choices. We may use advertising identifiers, attribution SDKs, cookies, or similar technologies to measure the effectiveness of our advertising campaigns and support remarketing where permitted by law and platform settings. These technologies may involve partners such as Meta, Google Ads, and AppsFlyer.

You can limit tracking or reset advertising identifiers through your device settings, including Apple’s tracking controls and Android advertising ID settings. You may also adjust ad preferences directly through the relevant advertising platforms where available.

Even if you limit tracking, you may still see advertisements for Glora elsewhere, but they may be less personalized.

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the App to you, if you do not provide that information when requested, or if you later ask us to delete it, we may not be able to provide you with our services. We will indicate which information must be provided in order to use the App by marking it as required at the point of collection or through other appropriate means.

Other Sites, Mobile Applications and Services

The App may contain links to other websites, mobile applications, and online services operated by third parties. These links do not constitute an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications, or online services, and we are not responsible for their actions. Other websites, mobile applications, and online services follow different rules regarding the collection, use, and sharing of your personal information. We encourage you to review the privacy policies of the other websites, mobile applications, and online services you use.

Security Practices

We use commercially reasonable security practices to help protect the information collected through the App. However, Glora Teknoloji A.Ş. cannot guarantee the security of any information you transmit to the Service or ensure that information on the App will never be accessed, disclosed, altered, or destroyed.

Please do your part to help us. You are responsible for controlling access to your device and any content stored locally through the App. We are not responsible for the functionality, privacy, or security measures of any third-party platform or service.

Retention

We configure Google Cloud Platform to retain the images or videos you provide, associated face data, generated content, and related information on our servers only as needed to provide the App’s features. Such content is deleted from our servers upon your deletion request or automatically no later than thirty (30) days after creation or upload, whichever occurs first. Copies stored locally on your device through the App may remain until you delete them, or clear the App’s local data.

Your generated AI photos may be stored on our servers, hosted on Google Cloud Platform, for up to thirty (30) days after creation in order to provide the App’s features. Copies of generated AI photos may also remain stored locally on your device through the App until you choose to:

• Delete individual AI photos. If you delete specific AI photos, they will be deleted from our servers upon your deletion request or automatically no later than thirty (30) days after creation, whichever occurs first. Copies stored locally on your device through the App may remain until you delete them, or clear the App’s local data.
• Delete your App account. If you delete your entire account, uploaded images, videos, associated face data, and generated photos and videos linked to your account will be deleted from our servers in connection with that request and, in all cases, no later than thirty (30) days after creation or upload. Copies stored locally on your device through the App may remain until you delete them, or clear the App’s local data.

Important Note: Simply uninstalling the App from your device does not automatically delete your account. Content stored locally on your device through the App may be removed when you uninstall the App, depending on your device and operating system behavior.

With respect to non-image and non-video information that we may collect, we retain that information in a personally identifiable format only for as long as necessary to fulfill the purposes described in this Privacy Policy. You may also request deletion of your information by using the “Delete My Account” feature or by contacting us.

Cross-Border Data Transfers

We store information collected in connection with the App on Google Cloud Platform. User-selected media and related generation data may also be processed by fal.ai as our AI infrastructure provider to deliver the requested AI generation features. Limited device, attribution, analytics, and app event information may also be processed by our analytics, advertising, and attribution partners, including Meta, Google Ads, and AppsFlyer, for campaign measurement, fraud prevention, marketing optimization, and remarketing where permitted. Your personal information may be accessed by our service providers in locations outside your state, province, or country.

Children

The App is not directed to children under the age of 13, and our Terms of Use do not allow children under 13 to use the App. If we learn that we have collected personal information from a child under 13, we will delete it. We encourage parents with concerns to contact us.

California Residents

This section contains disclosures required by the California Consumer Privacy Act, or “CCPA,” and applies only to personal information subject to the CCPA.

California Children Under 16 and Advertising.

THE GLORA TEKNOLOJI A.Ş. SERVICES THAT FEATURE ADVERTISING ARE NOT INTENDED FOR CALIFORNIA-LOCATED PEOPLE UNDER 16. We do not knowingly collect information for use in connection with advertising from California children under the age of 16. If we receive a verifiable notice through support@getglora.app that a California minor under the age of 16 has signed up for an advertising-based Glora AI service account and provided us with personal information, we will take steps to delete it as soon as possible. Additional details regarding California consumer rights are set out below.

Personal Information We Collect and Disclose for Business Purposes.

We collect the following categories of personal information about California consumers from service providers, analytics and attribution partners, advertising partners, and directly from California consumers, and we may disclose this information to third parties for business purposes: personal and online identifiers, such as IP address, device identifiers, advertising identifiers where available, or unique online identifiers; internet or other electronic network activity information, such as app events, install source, campaign information, subscription or purchase events, and interactions with the App or Site; approximate geolocation information derived from IP address; and other information linked to these categories of personal information. Our business purposes for using California consumer personal information include the purposes described in this Privacy Policy, including operating and improving the Service, analytics, attribution, marketing measurement, fraud prevention, legal compliance, debugging, internal operations, and activities to maintain and improve our services. We disclose the categories of personal information identified above to the following categories of third parties for business purposes: service providers, analytics providers, advertising and attribution partners, operating systems and platforms, and government entities where legally required.

Personal Information We Collect and Disclose for Advertising, Attribution, and Marketing Measurement Purposes.

If a California consumer has a Glora AI service subscription that includes advertisements, we collect and disclose the following information for the purpose of delivering relevant advertising: personal and online identifiers such as IP address and device identifiers, internet or other electronic network activity information such as advertisement interaction, geolocation information, and other information about California consumers linked to these categories of personal information. We also draw inferences from this information regarding your predicted characteristics and preferences. We disclose the categories of personal information identified above to the following categories of advertising-related third parties: advertising and marketing companies, advertising networks, and social networks.

Your Rights Regarding Personal Information.

California residents have certain rights with respect to personal information collected by businesses. If you are a California resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:

• The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you; the categories of sources from which we collected your personal information; our purposes for collecting or selling your personal information; the categories of your personal information that we have either sold or disclosed for a business purpose; and the categories of third parties with which we have shared personal information;
• The right to request that we delete the personal information we have collected from you or maintain about you;
• The right to opt out of our sales of your personal information. Please note that if you opt out of certain types of sales, we may be unable to provide services that rely on those sales; and
• The right not to receive discriminatory treatment for exercising the privacy rights conferred by the CCPA.

To exercise any of the rights above, please contact us using the following information and provide the required verifying information, as described below: please email support@getglora.app or contact us at Glora Teknoloji A.Ş., ESENTEPE MAH. KESKİN KALEM SK. ARYA PLAZA NO: 17 İÇ KAPI NO: 2 ŞİŞLİ/ İSTANBUL.

Verification Process and Required Information.

Please note that we may ask for additional information in order to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled. If you appoint an authorized agent to make a CCPA request on your behalf, we will require verification of identity and authorization.

How to Contact Us

Please direct any questions or comments about this Policy or our privacy practices to support@getglora.app. You may also write to us by postal mail at:

Glora Teknoloji A.Ş.

ESENTEPE MAH. KESKİN KALEM SK. ARYA PLAZA NO: 17 İÇ

KAPI NO: 2 ŞİŞLİ/ İSTANBUL

support@getglora.app

Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it in the App. We may also, and if required by law will, provide notice of changes in another way that we reasonably believe is likely to reach you, such as through the App.

Any changes to this Privacy Policy will become effective when we post the new terms and/or implement the new changes in the App, or as otherwise stated at the time of posting. In all cases, your continued use of the App after any modified Privacy Policy is posted means that you accept the terms of the updated Privacy Policy.